Services 2017-06-05T17:56:31+00:00

Repair & Maintenance Services Offered

Note:  You should have your brakes checked
by a professional at least twice a year.

As your brake parts are used repeatedly while driving, even during normal use, those parts may start to wear irregularly, seize up, or you may begin to get less-than optimal performance out of their use. A professional will be able to identify parts that are beginning to malfunction, and save you hundreds of dollars in repair costs with a simple adjustment.

Your brake fluid should be flushed when its found to be contaminated, has a high moisture content, or when the system has been opened/failed otherwise.

Your brake fluid requires regular service because it becomes contaminated by moisture. Brake fluid is hygroscopic, which means that it attracts and absorbs moisture from the atmosphere, usually through the brake master cylinder reservoir and permeable brake hoses. Moisture contamination lowers the boiling point of your brake fluid, so even under ordinary driving conditions, moisture could cause the fluid to boil and release vapor into your brake system. When this vapor compresses inside the system, you may find yourself facing a most dreaded driving crisis- a dangerously low brake pedal or no brake pedal at all!

Moisture contamination can also result in very costly repairs, into the thousands, if you have ABS type brakes. When moisture contaminated brake fluid reaches very high temperatures, as much as 450-500 degrees, an electrochemical reaction makes the fluid highly acidic. The acid breaks down the steel lines and rubber hoses and can cause early failure of the cast iron and aluminum components in the brake system module. Brake fluid contamination has become so much of a concern, car manufacturers have added brake fluid service to their required maintenance schedules.

About Disc Brakes

Typical Disc Brake 2

On a disk brake, the fluid from the master cylinder is forced into a caliper where it presses against a piston. The piston, in-turn, squeezes two brake pads against the disk (rotor), which is attached to the wheel, forcing it to slow down or stop.

About Drum Brakes

Typical Drum Brake 2

A drum brake is a brake that uses friction caused by a set of shoes or pads that press outward against a rotating cylinder-shaped part called a brake drum. The term drum brake usually means a brake in which shoes press on the inner surface of the drum.  If you’re hearing unusual sounds when you brake or if your brake pedal is feeling squishy or too hard, have us do a disc brake inspection for you. After all, it’s better to drive safe!

Your vehicle’s suspension system must be able to absorb bumps smoothly and steer properly, which requires a healthy suspension system, adequate tires in good condition, & proper wheel alignment.  We service all types of suspension systems with either shock absorbers or struts, which is typical of most FWD passenger cars on the road today.

Maintaining your suspension system will extend the life of your tires, ensure a more comfortable ride and even provide improved fuel efficiency as a result of significantly improved ride control.

Indications that your vehicle requires suspension or alignment services include:

  • Excessive or uneven tire wear / damage to your tires
  • A steering wheel that is “off-center”
  • Noticeable “shimmy” in the handling while driving
  • A sense that your car is pulling to the left / right
  • Excessive play, or movement in the steering wheel causing “wandering.”

We can handle all aspects of your car’s suspension maintenance & repair including those listed below:

  • Ball joints / control arms
  • Suspension bushings
  • Sway bar links
  • Center links
  • Idler arms / pitman arms
  • Rack and pinion units
  • Tie-rod ends / sleeves
  • Shock absorbers
  • Struts / mounts / bearings
  • Coil spring replacement

Why should you change your oil every 3,000-5,000 miles:

  • Even in modern cars, oil still breaks down after use, from heating, then cooling.
  • It’s the best way to keep your engine running clean, which help prevent a variety of breakdowns, and costly repairs.
  • We perform a complete vehicle inspection each time your vehicle is in for this kind of service.
  • Your car is likely your second biggest financial investment! Changing the oil regularly gets your car inspected an average of 3-4 times per year.
  • Camshaft valve timing is controlled by oil pressure. Some cars use oil pressure to help adjust timing, which will affect how the car runs. Dirty oil will clog the device that assists in this way, and change timing and the way the car performs.

Why should you let Integrity Auto Care change your oil?

  • We have ASE certified technicians perform your oil service, inspect your vehicle and look out for your best interest.
  • Those “Quicklube” places only seek to sell you additional services you may not need, using a cheap price to lure you in, and don’t employ certified auto mechanics.
  • We use a 5W30 semi-synthetic blend oil as our standard oil for our oil service, that meets all the standards demanded by today’s car makers.
  • We will always change your oil filter during service.
  • We complete a comprehensive vehicle safety inspection on every vehicle that comes in for an oil service.
  • We check your fluids, test the battery, check tire condition and tire pressure, inspect belts and hoses and suspension components, we even check the lights!
  • We perform a 4-Wheel Tire Rotation & Brake System Assessment as a part of every oil change service.
  • Our motto is simple: Making life better. We do this by proving time and again that we care about those who come to us for service. We value and appreciate your business. We offer complimentary healthy snacks and beverages in our waiting area, and will even give you a ride home or to work, then pick you back up when your vehicle is completed.
  • We’re raising the bar in what you should expect…if only for an oil change!

Even after 30-40k miles, transmission fluid begins to age as it turns brown in color and oxidizes from heat and time. Deposits begin to form around the moving parts, and can result in valves that stick, gears that slip, or begin making a chattering noise as it shifts through the gears.

Although a highly debated topic in the automotive industry, here at Integrity Auto, we don’t suggest performing any type of “power” flush.  All too often, many of the internal components of your car’s automatic transmission are temperamental to fluid pressure changes, which could become partially blocked by debris or sediment in the unit, and cause it to operate poorly after that type of service.

Instead of using power machinery to attempt “flushing” your car’s transmission lines, we recommend service that’s been a widely accepted and proven service fordecades:

  • Replacement of your vehicle’s transmission filter
  • Replacement of the transmission pan gasket
  • Replacement of all fluid retrieved during the process

This service helps one of the hardest working parts of your vehicle perform smoothly and effortlessly for many more trouble-free miles!

Who told you the transmission needs replaced?

If you suspect your transmission is failing, or you have concerns about shifting issues, give us a call.  If you’ve been told you need your transmission repaired or replaced, let us take a look.In the majority of cases, transmissions do not need to be replaced, and we are happy to offer a second opinion and guide you through your options. If replacement is necessary, we’ll offer you a competitive quote at no charge after a simple vehicle inspection, and potentially save you a great deal of money.

Typical transmission problems include any of the following:

  • Transmission fluid leaking under the vehicle
  • Shifting at improper speed levels
  • Passing gears that won’t engage properly
  • Vehicle won’t move or shifts late during the first few minutes of driving
  • Slippage: Engine races but vehicle moves slowly or won’t accelerate
  • Rough or erratic shifting; clunking noise while shifting
  • A dashboard ‘Check Engine’ or ‘Service Engine Soon’ light comes on
  • The Shift handle is hard to move in or out of any position
  • The Shift indicator must be slightly off (P) or (N) to start car
  • The Shift indicator doesn’t point to the proper range
  • A burnt or rancid odor emanates from under the hood or from underneath the vehicle
  • Excessive amounts of debris are found in the transmission pan during service

Integrity Auto Care can install and service a rebuilt Jasper Transmission.  You can purchase a completely remanufactured Jasper transmission and get back on the road worry-free, with an extended nationwide, transferable, 3 Yr. / 100k mile warranty.  Call us for details!

Your vehicle’s wheels are attached & integral to multiple systems on your car including your suspension, transmission, and your tires.  We service all aspects of the wheel systems on today’s passenger cars & light trucks.

Indications that your vehicle needs wheel work or attention can include:

  • Any noise that changes as you speed up or slow down the vehicle
  • A “clicking” noise heard when turning the wheel
  • A vibration or poor handling condition
  • Loss of axle grease contaminating other components

The ASE certified service technicians here at Integrity Auto cover all aspects of your car’s wheel maintenance & repair including those listed below:

  • Wheel bearing & hub replacement
  • CV joints / boots
  • CV axle half-shafts
  • Broken wheel lug replacement
  • Mounting / balancing new tires
  • Rim inspection / replacement

We’ve all heard a car or truck in our neighborhood that needs a new muffler, but there’s more to the exhaust system than just the muffler, and the ASE technicians at Integrity Auto Care can service all aspects of this system on your car.

The exhaust system has three main functions:

  • To safely get hot exhaust gas from the engine out the tailpipe
  • Treats the exhaust to remove harmful pollutants
  • Muffle the engine noise

Exhaust gas is poisonous, and of course, don’t want it getting into the passenger compartment! If you have a leak in the exhaust system that’s getting into the passenger cabin, it can make you sick or even kill you. (Seriously)   If you smell exhaust in the vehicle, you should roll down your windows and get it inspected as soon as possible.

The most costly component in your exhaust system is typically your catalytic converter, and today’s modern cars have as many as four of them! Although they eventually wear out and need to be replaced, you can avoid ths kind of service by keeping your vehicle tuned & running smoothly, keeping up with all normal maintenance, and addressing your car’s attempts to notify you of problems by bringing it in as soon as the “Check Engine” light comes on.  This is NOT a gas cap light anymore!

We have the tools, experience, & training to handle diagnostic issues for all of the various warning lights your car is likely to display at one point or another, including:

  • Check engine, or service engine light
  • Anti-lock brake light (ABS)
  • Tire pressure monitor light (TPMS)
  • Traction control system light (TRAC)
  • Brake system warning light (BRAKE)

The process to address whatever might be going on with your car is fairly straight-forward in all cases.  Although there are nearly 2,000 different, global trouble codes that may be stored in your car’s sophisticated computer system, there’s a technical process that can be followed that will lead us to answer for you, including the following:

  1. Data Retrieval:  A full-functioning scan tool is used to perform an onboard computer system analysis in order to retrieve diagnostic trouble codes, freeze frame data, and critical sensor data.
    NOTE: “Pulling codes” does not generally provide enough information to make an accurate diagnosis of the problem. This is merely the initial step in the process by identifying the circuit or system that has illuminated the vehicle’s dashboard light.
  2. Testing Verification:   A variety of system-specific tests can be run to determine if the various components in your car’s affected systems are operating within normal specifications.  These tests may include:  Mechanical and electrical engine timing, ignition/spark system tests, Fuel delivery & performance testing, emissions system smoke-testing.
  3. Pinpoint Testing:   Once basic testing is complete, we may be able to make suggestions based on those results, or there may be additional, very specific testing that’s necessary.  At this point, our recommendations are based significantly less on any guesswork, but not guaranteed. Additional actions may involve:
  • Testing a circuit via working with a wiring diagram
  • Completing additional electrical and/or mechanical tests
  • Performing direct-control testing using our scan tools
  • Control module reprogramming / reflashing
  • Researching the manufacturer’s posted “Technical Service Bulletins” (TSB)
  1. Component Replacement:   This may involve multiple actions such as parts replacement, cleaning of passages, connections and/or components, or completing recommended TSB updates.
  2. Repair Verification:  Once all necessary testing has been completed, and all required components replaced, the vehicle must be retested to verify the absence of the initial symptoms to confirm that we’ve helped you to achieve the proper results.

Here at Integrity Auto, and whenever possible, we try to offer options to you after educating you on the affected systems, and keep you updated before each step of the process if necessary.  You always has the option to ask us to forgo the diagnostic process, and move forward based on our past experiences, but this is always on a case-by-case basis, and determined by all the circumstances you’re experiencing with the vehicle.

We almost always recommend diagnostic service first, as we believe that the most expensive part you’ll ever ask us to install is the one that you don’t need!

Here at Integrity Auto, we access the same manufacturer’s recommendations for maintenance, service and inspections as the local dealership.  We believe that if you following these recommendations, you’ll protects your investment, keep your car on the road much longer, and possibly even help keep your new-vehicle warranty in force.  Our recommendations are based on the current age of your vehicle, and the mileage it has on it.   We’ll help you keep track of it, and remind you about upcoming needed inspections & services on things like:

  • Spark plugs & other tune-up service
  • Belts & hoses
  • Cooling system flush / maintenance
  • Brake system safety check
  • Timing belt replacement & service
  • Air filter & wiper blades

Cooling system failure is one of the most common issues car owners experience.  These type of problems can cause a minor inconvenience or be more serious.  We’ll help you avoid these kinds of breakdowns with regular inspection of your car’s cooling system, along with periodic scheduled coolant replacement & flush service.  If your heater isn’t working like it used to, your car is overheating, or if you hear any strange noises or see colored fluid on the ground, give us a call right away, and we’ll get you scheduled for a simple, straightforward inspection.  We can sometimes help you avoid more costly repairs, and offer services on components such as:

  • Engine Thermostat
  • Water Pump
  • Radiator & hoses
  • Heater core
  • System cleaning & testing

Regularly scheduled tune service can easily protect you against having to deal with major engine problems by finding and changing worn components. Keeping a regular tune-up schedule will help your vehicle last much longer, preserve a higher fuel mileage, and make sure your car maintains it’s “pep”. When many of your car’s engine parts are allowed to “wear out”, you may notice some of the following conditions:

  • Decreased fuel efficiency
  • Slow acceleration
  • Engine sounds (knocks, or pings)
  • Hard starting condition
  • Poor running condition

Tune-up service at Integrity Auto may include some or all of the following:

  • Replacing the air & fuel filters
  • Fuel injection cleaning
  • Installing new spark plugs & wires
  • Repairing failing engine vacuum hoses
  • Checking the valve cover gasket for leaks and adjusting the valves
  • Inspection of all fluids for contamination, or other issues

At Integrity Auto, you can expect competitive pricing on quality tires from manufacturers such as Michelin, BH Goodrich, and Uniroyal, as well as other, more value-priced competing tire brands.  WE offer a full range of tire services such as:

  • New tire installation
  • Tire inspection & rotation
  • Tire plug/patch service
  • Mounting, & balancing service

Did you know that the #1 reported reason for a car not starting is a battery that just “all of a sudden” decided to quit?   We offer a broad-range of services pertaining to helping you make sure your car STARTS every time, and runs great, including:

  • FREE battery testing & charging service
  • New battery installation
  • Starter testing & replacement
  • Charging system analysis
  • Alternator replacement
  • General electrical repairs

We all know what it’s like when the pesky “Check Engine” light comes on and someone tells you it’s the gas cap, right?  Your “anti-pollution” system on your car has several components, and when there’s a general emissions system fault, it’s best to analyze & test those components before repairing.   Some of the types of service we offer is:

  • Pollution system smoke testing
  • Vapor canister / filter replacement
  • Electronic emissions solenoid testing
  • Comprehensive diagnostic Emissions service

Your car’s timing belt controls the water pump, which keeps your vehicle’s engine cool.  Due to continuous exposure to heat, vibration, and harmful chemicals, the timing belt and water pump are some of the most vulnerable parts in your engine. If the belt breaks and the water pump doesn’t function, this can lead to a breakdown and possibly cause severe engine damage.  We strongly recommend having the timing belt components replaced regularly according to the manufacturer’s schedule of service.   Some symptoms that may mean your timing system may need service include:

  • Vehicle Shaking
  • Difficulty in starting, poor running condition
  • Noticeable fluid loss from under car
  • Excessive exhaust

Think about how important your car’s power windows are!  Can you imagine being in a car that has no windows? Not only can it be an inconvenience, but your trip is less enjoyable, too!   A fair amount of new vehicles use power windows, which can be a nice little extra, but when they’re not working, it can be miserable.   A power window setup is activated with electricity, which propels the window to move up or down. But its task doesn’t end with providing comfort. The parts inside your door work together to give you the luxury of being able to feel the breeze while driving, and we can help figure out what’s wrong with your window system, and fix anything we find, including:

  • Faulty window motor
  • Bad power/toggle switch
  • Door window/lock actuator issues
  • Seized/broken window regulator