Stopped in today because it was a wintery storm and my wipers stopped working. The gentleman in the office was incredibly kind and he did everything he could to try to get me in and out same day but unfortunately the part I was likely to need wouldn't arrive in time. Even though at that point I was telling him I would probably have to take it to my local mechanic instead, he still worked to give me a fair quote on the service and find a used part that I could have ordered, he even offered to work with my personal mechanic if they couldn't locate the same part they did. I felt bad for leaving with my business at that point and offered him some cash for his time and he was nice enough to decline even though he'd spent probably over an hour of his time trying to help me. On top of that everyone everyone there took time to make conversation with me while I waited and made me feel at ease. Integrity is clearly not just a name, and I feel like leaving an excellent review is the least I can do. I would gladly recommend this garage to anyone in the area!
Michael, your expressed gratitude is heartwarming. I appreciate the opportunity to help those who come to us, and I was disappointed we weren’t able to give you a solution to your wiper issue fast enough to make a difference and help you drive more safely during this year’s first winter storm. Thank you again for your kind reply. I hope your hometown mechanic is able to help you quickly. Be well, my friend.
- Integrity Auto