Reviews

Great service, friendly people. Ive only been here once but am please with the work and will go back.

Thank you for trusting us with your vehicle ~ We’re pleased to hear that you were satisfied with both the service and the manner in which you were treated. We appreciate your review and look forward to being here when you need us again in the future. Please tell others about us! Philip @ Integrity Auto

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Would gladly rate 6 stars. We own a 2004 Honda CRV and Integrity has been absolutely wonderful to deal with. When our Honda has an issue, we trust Phil and his team to find and fix the problem. Fair pricing and dependable. 'Integrity' says it all!. Thank you.

I can't Thank Phil and The Rest of his crew enough there kind extremely honest I wouldn't have anyone else work on my son's car. Thank you all so much! My son's car is older and they have done tons of work on it. Never mislead us in anyway at all. All there work is 💯 Thank you again Integrity! Rhonda and mike Hosey.

Rhonda & Mike — thank you for the kind words, and for continuing to trust our team with your son’s vehicle over the years. We know how important it is to feel confident in the people caring for your family’s car, especially when it’s an older vehicle that requires ongoing attention and thoughtful decisions. Our goal is always to be honest, transparent, and to help our clients make informed choices without pressure or confusion. We truly appreciate your trust in the entire Integrity team. Thank you again for allowing us to be of service to your family.

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Everyone is pleasant and knowledgeable. The work was done in a timely manner.

Thank you for the kind words and for trusting our team with your vehicle. We work hard to provide clear guidance, quality workmanship, and a professional experience from start to finish, so it means a great deal to hear that reflected in your visit. We appreciate the opportunity to serve you and look forward to helping whenever you need us again.

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They are very friendly and get the job done quickly and at a fair price.

Thank you for taking the time to share your thoughts, Mr. Ritch. We never take for granted the confidence you put in our team. Drive safely!

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Called for a diagnostics to find out how much it would be, turned out to be the cheapest in the area! Not to mention i told them what I thought it might be, and the transparency here is amazing. Didnt hide anything didn't seen sneaky, super nice people and trustworthy buisness l. 20 out of 10 would definitely reccomend.

Excellent work for a price that will make me never go back to a dealership. Friendly staff that you can reach easily.

Philip and his staff are amazing. They always take good care of me and my car.

Professional, friendly and courteous service and great value. Price is much better than a dealership or national chain. Would definitely recommend them.

Professional and courteous service and great value. Would definitely recommend them.

Integrity is one of the best shops in NEO. Competitive pricing and trustful.

We have three cars in the family. The oldest is a 2015 Jeep Cherokee that our son drives. 100+ miles, seen better days, etc. We are trying to do what we can to make it last. Integrity has been awesome to us. They do not oversell or push for extra repairs. They usually get us in same day or at the latest next day. We have never had to come back for a second repair. They have earned our business!!

Excellent service. They helped coordinate a ride for me after my vehicle drop off and for pick up. My brakes feel great. Nothing but positive things to say.

Excellent service! Very pleasant atmosphere. Extremely pleasant owner and crew! Took my car in because the Check engine light was on. They diagnosed the problem ass my catalytic converter. They got the part and had it ready for me same day. Will recommend to friends and relatives. Plan to use them exclusively from now on! Thanks Guys!

True to their name. I got my car in fast, drop off was simple, and the communication was great even when I couldn't make it to the phone. They kept me updated on everything they found, whether it was minor or major, and the digital diagnostic rundown was great. Definitely recommend this shop.

The owner and the workers there were very friendly and personable as well as quick and efficient. I appreciated the inspection report they provided me with for my vehicle so I knew what was going on. Thank you Mike and Phil!

I have taken two different cars to them, and I have received great service! Diagnostic and repair services are excellent. Work is done quickly and correctly. Phil does a great job explaining what has been discovered and the various options for repair. Costs are straightforward and reasonable.

Excellent customer service began with a simple phone call. I brought my car in same day and I met Mike who provided superb friendly service and education! Real time diagnostics, feedback and a personalized experience. Mike and E are absolutely awesome! Thanks so much!

Best experience I have ever had with an auto repair need. My muffler was all the sudden very loud and clearly something was up. I called integrity and spoke with Mike, who was kind and knowledgeable. My car was fixed within 24 hours for what seemed to me to be a very reasonable price. The texting system to see a report of the vehicle as a whole was really thorough and much appreciated. Will be returning for service in the future!

Best experience I have ever had with an auto repair need. My muffler was all the sudden very loud and clearly something was up. I called integrity and spoke with Mike, who was kind and knowledgeable. My car was fixed within 24 hours for what seemed to me to be a very reasonable price. The texting system to see a report of the vehicle as a whole was really thorough and much appreciated. Will be returning for service in the future!

Brought my daughters car in for some engine issues. We had bought an extended warranty thru the car dealer we bought it at. Phil and his team worked with us and the third party warranty holders ( which made my life a whole lot easier because I don't know what to say to them).But Phil and his team broke it down to something we could understand and we where able to get the information needed. The team at Integrity auto went around and around with my third party warranty people. And thanks to their patience and due diligence. The third party warranty people finally allowed the team at Integrity auto to do the repair work. Love this place. They went above and beyond for us and the work they did was top notch

What a breath of fresh air. A repair shop that does great work at a reasonable price. Some of the nicest people you will ever meet.

I have had nothing but good experiences with Integrity Auto! It took me quite a while and LOTS of trial and error to find a good auto repair shop in this area. Integrity was the first one to actually show me, as a single young woman, some integrity! They were kind, respectful, answered my questions, and never tried to upsell me. Highly recommend.

I was extremely pleased with the professionalism, quick and thorough service. I feel like I am family with Integrity Auto Care and won't take my car for service or repair anywhere else.

When i tell you this is the best place to get your car fixed i truly mean it! The nicest people, the fastest service, and the best pricing. They made me feel so valued as a customer and I refuse to take my car anywhere else! i’m so glad I trusted all the great reviews and I will continue to vouch for this company and tell all my friends and family

I took the company vehicle to get it serviced at integrity Auto Care center, and had a great experience both with the service and with the honesty and helpfulness with the advice they shared with me. I would recommend them highly! Job well done, thanks again Dave

Thank you Phil and staff for getting my car running smooth again. He fit me in yesterday and he did tune up and radiator flush and explained everything to me. I will definitely go back to integrity auto care because because I was treated with respect and dignity. Than you so much

Fantastic business. Excellent and speedy service. Their mechanic team has great car diagnostic skills to figure out where the rattle is coming from on your car. It was awesome to meet Phil, the business owner, and see how Christ works through his life and business. I went there to get my car bearing’s fixed and left there feeling like my life’s spiritual bearings got renewed too! Please ignore the review before mine from the heckler of a person who tried to call a car repair shop to get free advice on how to fix a car. I wouldn’t call a doctors office to try to get free medical advice on a symptom, lol!

Good service

Had an issue with my brakes. They got me in and repaired same day. No hassle no negotiating and they did not talk down to me because I was a woman.

Phill and the guys at integrity and are a blessing; they are honest, knowledgeable, and morally upright. I brought my 2014 Taurus to them after I thought the engine had failed. They are the most amazing people. Phil and the integrity team helped me understand everything, including how, what, and why. They have a great system in place that allows me to view everything in detail by clicking on the link they sent. They worked hard with my subpar warranty company and supported me even when I thought there was no hope left. They fought for me, got it approved, and had it fixed in a matter of days. They answered all of my calls and questions along the way, and they did so with patience and understanding that I did not know a lot about cars. Their kindness meant a lot to me during difficult times. Thank you guys are rockstars.

Phil always knows what he is doing, always at an affordable price and can always get me in soon dont have to wait long. Will always come to Integrity Auto for my car needs!

Salt of the earth people. Priced very competitively but service on par with the best, fun energy in the place. Phil and Keith were incredible to work with and easy to talk to. Explained things in a way I could understand so I could really make informed decisions. I won’t be going anywhere else from now on. Highly recommend.

They’ve always treated me right. That’s why I’ve been a customer since they opened their doors.

Stopped in today because it was a wintery storm and my wipers stopped working. The gentleman in the office was incredibly kind and he did everything he could to try to get me in and out same day but unfortunately the part I was likely to need wouldn't arrive in time. Even though at that point I was telling him I would probably have to take it to my local mechanic instead, he still worked to give me a fair quote on the service and find a used part that I could have ordered, he even offered to work with my personal mechanic if they couldn't locate the same part they did. I felt bad for leaving with my business at that point and offered him some cash for his time and he was nice enough to decline even though he'd spent probably over an hour of his time trying to help me. On top of that everyone everyone there took time to make conversation with me while I waited and made me feel at ease. Integrity is clearly not just a name, and I feel like leaving an excellent review is the least I can do. I would gladly recommend this garage to anyone in the area!

Michael, your expressed gratitude is heartwarming. I appreciate the opportunity to help those who come to us, and I was disappointed we weren’t able to give you a solution to your wiper issue fast enough to make a difference and help you drive more safely during this year’s first winter storm. Thank you again for your kind reply. I hope your hometown mechanic is able to help you quickly. Be well, my friend.

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Phil and his team at Integrity Auto are great! I appreciate the consistent honesty and kindness when I bring in my older vehicle for service. Phil is upfront, and provides a clear explanation on the services that his team is recommending and why. They service my vehicle in a timely fashion, and are always so courteous! I would recommend Integrity Auto to anyone looking for a local mechanic.

Fair prices, hard working, the fix it right. I have complete trust in them and what they say. They won't oversell you on a service you don't need. They call a a follow up to make sure your car is still working and you have no more issues. They are a family friendly company that takes care of their employees and customers. I will always use integrity auto.

Thanks for taking the time to comment on your visit with us, Robin. I hope you and your family continue to feel safe behind the wheel, and I'm grateful you've made us part of your family's car repair & maintenance routine. Please tell your friends about us! Philip @ Integrity Auto Care

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Phil & team here have gone out of their way to provide excellent service on my vehicle for awhile now. I understand that looking around for a new mechanic can be daunting, however these guys are honest and straightforward. I could not recommend them enough.

Thank you for your kindness, Logan ~ We're glad you're able to have gotten yourself into the car you wanted, and for which you've worked very hard. Be safe out there - let us know when you need the next oil change!

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Phil and his staff are Amazing. They are very fair and do not charge you for unnecessary work. I highly recommend them if you need any service done on your vehicle.

Good people 😃👍

I've only been here once and typically use another mechanic (nothing against integrity, it comes down to location, my previous employer was very close to their location). Service was prompt for replacing rear brakes and the price was reasonable. They didn't push any unnecessary repairs either which can be hard to find in a mechanic. Overall if you live in the area and are looking for a good mechanic, I recommend integrity. Edit: recently took my car here after my previous mechanic closed down. Service is still great, Integrity is very easy to work with, my rating still stands.

Thank you for reaching out, Bryan ~ I'm glad that your experience here was a positive one. We continue to give the very best service we can while being as transparent and honest as possible. If you're ever in need and still work in the area, keep in mind we have a shuttle service that'll get you back to work if needed while we help. Regardless - drive safely, and thanks again for your kind words. Philip @ Integrity Auto

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I've only been here once and typically use another mechanic (nothing against integrity, it comes down to location, my previous employer was very close to their location). Service was prompt for replacing rear brakes and the price was reasonable. They didn't push any unnecessary repairs either which can be hard to find in a mechanic. Overall if you live in the area and are looking for a good mechanic, I recommend integrity.

Thank you for reaching out, Bryan ~ I'm glad that your experience here was a positive one. We continue to give the very best service we can while being as transparent and honest as possible. If you're ever in need and still work in the area, keep in mind we have a shuttle service that'll get you back to work if needed while we help. Regardless - drive safely, and thanks again for your kind words. Philip @ Integrity Auto

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Very accommodating, professional, and low-pressure. I will continue to take my vehicle here. Fair prices, honest and kind staff. They never force unnecessary repairs on you. I am honestly shocked by some of the bad reviews on Yelp and it is quite clear those reviews are lies. I have taken my vehicle here 3 times or so and have never once walked out with nothing but high regards for the service that was provided to me. 10/10 Recommend!