5

Thanks to the folks at Integrity! The breaks on my truck were toast! When we showed up late in the afternoon, we thought it would be days before we could get it fixed. Chris got our parts delivered and our truck back on the road within a few hours! You guys have the best service in the industry. We won't go anywhere else. Great job!

What can I say, Dave? We have the best customers that any repair shop could ask for! You & your family's care & welfare means a great deal to me, and I'm thrilled that we were able to cath that brake-related safety issue. Furthermore, I'm glad we were able to show you first-hand what was happening, and answer all your questions before you had to make a decision about service. I am here for you, sir - please don't hesitate to call on us!

- Integrity Auto
5

Fair prices and extremely friendly and knowledgeable staff! I was able to make an appointment for quick oil change - the mechanic found some other issues that need attention, but I was not pressured at all to fix those issues on the spot. And, I was in and out in less than an hour. I will definitely return and would refer in a heartbeat!

It was a pleasure getting to know you better, Jessica, and of course, helping you understand what your car may need in the future. It's my goal to make sure you know as much about your car as possible, so you can make those informed decisions about maintenance or repair. Thank you SO much for coming in - Please call on me if I can ever be of service to you.

- Integrity Auto
5

Chris offered our daughter exceptional service! I called him ahead of time, since I live out of state, to describe her problems with her car. She dropped it off and he resolved her issue promptly. My daughter said the staff there offered great service. We were also very pleased with their rates. They beat others hands down. Thank you Integrity Auto. The name of your business is very appropriate!

5

These guys offer superb service in ways other garages don't. They've been in constant contact with me and calling the insurance company daily when they were supposed to have already been in contact. Every repair is explained in detail so you know the value you're getting and the money you're saving. They even have a great loyalty card that you can save money on to use towards future service. I can't recommend them enough.

5

I take my car and my son's car to Integrity for our regular service, and when something is wrong. Recently, my son's car wouldn't start. I had it towed to Integrity and they were able to call me back the same day with the estimate. They fixed the car and it is running great. One thing they do that I love is give a checklist of every major system. They grade it either good, fair or poor. I now know exactly what needs to be done next. The staff truly has integrity and I won't let any other garage touch my vehicles.

5

Got my car fixed and back on the road the next day with a great customer service experience. Would recommend to anyone!

5

The nicest staff I have ever met, has a very nice small business feel to it. I went in for an exhaust problem and while I waited for it to be completed I was overhearing one of the staff on the phone talking to a man with a problem with his car. It was a stupidly simple fix so the staff member told the man how to fix it himself because, "Taking his money for such a thing would be criminal." It's nice to see a business that is so honest for a change. The mechanic knew what he was doing and even took the time to learn my name and joke around a bit. They even show you what is wrong and how they are going to fix it, which I have never experienced before. The place was a little hard to find since unless you actually see the sign right away it looks like storage buildings. Overall amazing quality business and would highly recommend.

5

Great place to go for a no hassle service experience. The owner, Phil, and his wife are amazing. They won't pull your your leg about service. The name of the business says it all...Integrity.

5

This is the best shop in northeast Ohio! The people who work there are beyond polite and fantastic!!! It is the first car shop that was extremely honest and backs their work 100 percent! Thanks, guys! I live around 40 min away from this shop and I drive an hour to have them work on my car! Go with this place, I guarantee you will never go anywhere else! Thank you to all who work here!!!

5

Integrity is where I go for ALL of my car needs. As a younger female, it can be difficult to know if I'm being ripped off or not. The guys here ALWAYS address me by name and explain what and why they are doing what they are doing to my car. There is never any pressure or doubt here! They are timely and as polite as it gets. Wonderful business all together!

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