Nate - thank you for your kindness in return. Though we hate turning anyone away, our schedule is generally quite busy, and as you discovered, our hope to make life better for everyone we come into contact with sometimes means helping you get to another local shop that can take care of you quickly. It's a blessing that we happen to operate in the most amazing city of Stow, as there are a handful of other auto repair professionals I respect very much. I hope you found your way home safely, and your visit with your family was a positive one. Drive safe - let me know if I can ever be of (direct) assistance to you in the future.

Thanks again for your visit, Craig - and of course, your very kind words. We're happy that we've been able to help you get back on the road safely, and I hope you'll tell others about us. We'll see you for your next oil change! Be safe!

Hey Nick! Thanks for the kind words, sir - I'm always available to you and your friends and family. We're always eager to try and help - please let Susan and your other friends know they are always welcome here. Drive safe, sir!

Thank you, Mr. Jackson! I appreciate that you gave us the chance to earn your confidence. I hope you'll count on us again in the future for anything from an oil change or simple maintenance, to much more involved engine/repair services. Drive safe, and please refer your friends to us!