This was my first experience with Integrity and I'm extremely satisfied. They are knowledgeable, friendly, responsive, helpful, etc. They took the time to explain what was going on with my car, showed me so I could identify it for myself, did a great job correcting the issues, and suggested but didn't oversell items that may not be necessary at this point in time, as so many auto service companies do. Their help is greatly appreciated, and they've gained a new customer!