The staff at Integrity Auto Care was much more than I expected. As a female, I immediately feel like I am going to end up paying too much, be pressured to fix things I had not intended, and talked into unnecessary service and upgrades. Phil and Chris put me at ease right away. They didn't charge to read my "check engine" codes, gave me all of the information and their recommendation. There was no pressure to have my car fixed there - I was given the time to decide what I wanted to do with the information I was presented. It was going to be about an hour, so they shuttled me back to work so I didn't have to wait. They found something else wrong while fixing my oxygen sensors. They called and told me exactly what they found, but again, no pressure to have it fixed. I said I would have my husband take a look at it. While most places would then scoff at the idea of someone else doing the work they could easily charge for, they told me to have him give them a call if he needed any further explanation of the problem. While dropping money into a vehicle is seldom a planned or pleasant experience, Integrity's professionalism, genuine care for the customer, and overall painlessness was refreshing, welcoming, and frankly - unexpected. I would give 10 stars if I was able. :-)