5

I have been using this shop for years. They consistently take care of my problems, don't over charge, and don't fix things if it isn't needed. They take the time to talk to you and get to know you too, so they feel like friends and family. I've referred everyone I know to them and at least 3 people now use them consistently that I know of currently from those referrals. Keep it up guys.

Thanks for your kindness, Julie! It's been incredible getting to know you since you first came to us for help. I'm thrilled that we were able to help you with the engine noise, and get you back on the road before your special day! Please let me know when I can be of service again, and of course, please tell your friends about us. Drive safe!

- Integrity Auto
5

I wish I would have came here 1st, but I guess I wouldn’t have appreciated them as much if I didn’t get a negative experience for the competition . The whole atmosphere is unique and catered to the customer. No one enjoys when they car break down, but at least I know I have someone honest in my corner. Prior to coming here I got 2 other quotes and besides beating them he explained why the other guy wanted so much. He NEVER once bad mouthed another company and that went a long way also. He didn’t NEED my business, but he wanted it and the way he approached his work showed. I’m not going anywhere else

5

You are reading there reviews not just to find a capable mechanic but also one that is not dishonest and scam you. I've been a victim of that a few times, They charge you for new parts and they replace them with used or not at all. These guys are different and I got a chance to realize it. They called me with a quote, a little higher than I thought but they explained in detail what needed to be done. I gave them the OK to do it. A couple of hours later they called me and told me there's going to be a difference in the price, they found that some parts that they thought need replaced can stay and the price would drop $300! Nobody will call you back and tell you this after you agree on a price. Integrity is my new mechanics.

George, you are truly one-of-a-kind! thanks for taking the time to share your experience with us here on Google. Although we make mistakes like everyone else, we are always committed to giving you the best possible experience. Thanks again for sharing - don't forget to install our free mobile app from Google Play or the Apple app store! Drive safe!

- Integrity Auto
5

Excellent service. I have an old bmw, so I have been to a lot of mechanics. These guys are outstanding- very professional, very fair pricing and they squeezed me in for a repair in a short time before I had to leave for a road trip- very grateful. And the bag of jelly beans hanging from my rear view mirror was a nice touch. I highly reccommend this shop.

Jeremy, Your visit was a welcomed addition to our busy day, for sure. It was nice getting to know you a little bit while you were here. I know you'll be getting rid of the BMW soon, but when you do, please keep us in mind for future maintenance....we'll keep you on the road and safe! Sincerely, Philip @ Integrity Auto (330) 689-2100 P.S. Please tell your friends about us!

- Integrity Auto
5

I went to Integriry Auto care and received personal attention and courteous service by entire staff. No attempt to sell me services I did not need and listened to my concerns regarding my vechicle.Honesty in a car repair shop is refreshing and appreciated. So thank you to entire staff that services my Honda. I would recommend getting service by Integrity and working with Phil and Chris.

Michelle, it was nice being able to chat and catch up with you when you were here. Thanks for going our of your way to continue allowing us to service your car. Good luck in the new job!

- Integrity Auto
5

Integrity Auto Care is a five star business. My wife and I have taken our cars here for years and will continue to do so. There are some things I can do on my own car but sometimes you just don't want to do it yourself or you want the opinion of an expert. These guys are experts and treat you with care. They tell it to you straight but also won't BS you. They tell you what you need, not a bunch of recommendations that you don't need right now. They also were kind enough to shuttle me to the local Bob Evans so I didn't have to sit and wait while they made the repairs.

Thanks for your kindness, Michael! It was our pleasure being of service to you, and I hope you'll tell your friends and co-workers about us. If we ever let you down, please let us know, and we'll do whatever we can to make it right. Thanks again for your business - drive safe! - Philip @ Integrity Auto Care

- Integrity Auto
5

I have had nothing but good experiences with Integrity Auto. The technicians have decades of experience. The times that I needed repairs, they thoroughly explained the problem, gave me different options for repair, and let me decide what I wanted to do before any work was done. You're not "just a customer" to them. They treat you like a friend...they appreciate your patronage and they make sure you know it.

Wow - thanks for sharing, Paul! I'm grateful for the chance to be of service to you, and I look forward to many years of helping to keep you safely on the road. Remember Paul, don't put off your maintenance! Please help us spread the word, and tell your friends about us! Drive safe!

- Integrity Auto
5

Integrity, their name really does say it all. They have a superb staff which take the time to listen and also to educate their customers. They provide excellent car servicing (at a fair and reasonable price), and they go above and beyond to help their customers! For example, I had my brakes repaired today and they were so kind to drive me home during the repair AND come back to my home to pick me up when the servicing was finished. This allowed me to continue to do the work that I needed to do -without having to sit in the repair shop waiting room for several hours. I'm sure that there may be times that they don't have the staff or capacity to do that, but knowing that they were willing to make it as easy as possible- when it is in their ability to do so------is a real differentiator. I trust them and because of that it is one less thing that I need to worry about. Thank you Integrity Auto Care Center of Stow!! Our family has been coming here for several years and we will continue to do so. :)

Beth, I am left speechless. I sorry I didn't respond sooner. I am truly grateful for the trust you've put in our team to help keep you on the road, and safe. Please let me know if you ever have any questions about our recommendations or services we've performed for you. We're here for you almost 24 hours a day - reach out to us on our free mobile app, of Facebook, or via our website. We'll keep working hard to keep all the Bighams safely enjoying their vehicles! :)

- Integrity Auto
5

It was nice to meet you, Joe - Please know that you can count on us when you need help. Please tell your friends about us, ok?

- Integrity Auto
5

Great people!!! Friendly, fair, and honest above all!

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